Privacy Policy

Last updated: June 2026

Aurinne ("we", "us", "our") is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What information we collect

We collect personal information that you provide when you:

• Place an order (name, email, shipping address, payment details)
• Create an account
• Subscribe to our newsletter
• Contact us

We also collect non-personal information automatically, including browser type, IP address, and browsing behaviour through cookies.

How we use your information

We use your personal information to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to your enquiries
• Send marketing communications (only with your consent)
• Improve our website and services

Automated decision-making

We may use automated systems to personalise product recommendations and detect fraudulent transactions. No decisions with significant impact on you are made solely by automated means.

How we store and protect your information

Your personal information is stored securely on Shopify servers. We use industry-standard encryption (SSL/TLS) to protect data during transmission. Payment information is processed by Shopify Payments and is never stored on our servers.

Sharing your information

We share your information only with:

• Shopify (our ecommerce platform)
• Shipping carriers (to deliver your order)
• Payment processors (Shopify Payments, Afterpay, Zip, PayPal)
• Email marketing services (Klaviyo, only if you subscribe)

We do not sell your personal information to third parties.

Your rights

Under the Australian Privacy Act, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Opt out of marketing communications at any time
• Request deletion of your personal data
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

Cookies

We use cookies to improve your browsing experience, remember your preferences, and analyse site traffic. You can disable cookies in your browser settings, though some features may not work properly.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Contact us

If you have questions about this privacy policy or want to exercise your rights, contact us at:
Email: hello@aurinne.com